Create guest and send keys
If you open the (Web)App on your phone you can see if your keys are active, the 'Locks' module should be visible in the app.
To create a key, go to the dashboard. Click "Create an access here." You'll then arrive at a "New guest" page. Enter the following guest information:
- Room/space
- Check in now. Check this box if you want to grant the guest immediate access.
- Uninterrupted access. Check this box if you want to grant your guest unlimited access.
- Key is active. Note: Deactivating the key will immediately lose access to your mobile phone.
- Check-in (date and time)
- Check-out (date and time)
- Guest's name
- Mobile number
- Email address
The dropdown lists other fields that can be filled in by the PMS. This is not relevant for creating a new guest. Then click Save.
PLEASE NOTE! THE KEY HAS NOT YET BEEN SENT, ONLY CREATED.
Go to the "Send out keys" heading to send the keys to the guest. In the dropdown menu, you can select your preferred method for sending the keys: email, WhatsApp, or QR code. Click the blue "Send" button to send the key. You can also click the orange "Copy smartlink" button. The link with the cookie will then be copied, and you can send it to your guest using your preferred method.
IMPORTANT! TO CREATE A NEW GUEST, RETURN TO THE DASHBOARD. DO NOT OVERWRITE THIS GUEST.
NOTE! TO CREATE A NEW GUEST, RETURN TO THE DASHBOARD. DO NOT OVERWRITE THIS GUEST. DO NOT OVERWRITE THIS GUEST.
When guests access the app via the link in their email, WhatsApp, or QR code, they'll see the "Locks" module with sliders in the (web) app. Doors can be opened or shared using this.
In the dashboard, you can see whether the key is activated under "Key status."
