Settings
- Guest Import: Only after check-in in the PMS.
- Message Delivery: Messages are sent immediately after check-in.
Request Process
- Email the PMS (CC support@guestcompass.nl) stating that you wish to link with Hotek or GuestCompass.
- GuestCompass will send the necessary credentials to the PMS.
- The PMS activates the integration and provides the hotel's RoomIDs to GuestCompass.
Digital Keys
- Expected Tab: This tab is always empty (guests only appear after check-in).
- Post Check-in: The email with the smart link is sent to the guest immediately. If digital locks are present, they will be activated instantly.
