Settings
- Guest Import: Only after check-in in the PMS.
- Message Dispatch: Sent immediately after check-in.
Request
- Email the PMS (copying support@guestcompass.nl in the CC) stating that you wish to integrate with Hotek or GuestCompass.
- GuestCompass will send the necessary credentials to the PMS.
- The PMS activates the integration and provides the hotel's RoomIDs to GuestCompass.
Digital Keys
- Expected Tab: This tab is always empty (guests only appear after check-in).
- Post Check-in: The email containing the smart link is sent to the guest immediately. If digital locks are in place, they will be activated instantly.
Would you like me to adjust the terminology to match a specific PMS (Property Management System) you are using?
